Privacy policy

This policy explains what information KrishBags collects, why we collect it, and what we do with it. We are based at Shop No. 6, Gram Panchayat Road, Goregaon West, Mumbai 400062.

What we collect

When you place an order we collect your name, delivery address, email address and phone number. When you pay, our payment provider collects your payment details. We never see or store your full card details ourselves.

When you visit the site, we also collect basic information about your device and how you use the site, through cookies and similar tools.

Why we collect it

To take your order, pack it and deliver it
To send you order updates and tracking
To answer your questions on WhatsApp or email
To handle returns and warranty claims
To keep the website working properly

Who we share it with

We share only what is needed to get your order to you:

Shopify, which runs our online store
Our payment provider, to take payment safely
Our courier, to deliver your parcel

We do not sell your information to anyone.

Marketing emails

If you sign up for our emails, we will send you news about new bags and offers. Every email has an unsubscribe link. You can leave whenever you want.

How long we keep it

We keep order records for as long as the law requires, and for as long as we need them to handle warranty claims.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Message us and we will help.

Cookies

Our site uses cookies to keep your cart working and to understand how people use the site. You can turn cookies off in your browser settings, but parts of the site may stop working properly.