1-Year Warranty
Every KrishBags bag comes with a 1-year warranty. If you face any issue with your bag within 1 year of purchase, we're here to help.
During the warranty period, eligible repairs and warranty service are provided free of cost.
What is covered
Our 1-year warranty covers issues with the bag and its functional components, including:
- Zips and zipper components
- Stitching
- Straps and handles
- Buckles and clips
- Compartments and pockets
- Other functional issues with the bag
If something goes wrong during the warranty period, contact us and we'll help get it resolved.
What is not covered
The warranty does not cover intentional damage, misuse, loss or damage caused by improper handling.
Normal variations in colour or appearance that do not affect the functionality of the bag are also not considered defects.
How to claim your warranty
Contact us on WhatsApp at +91 77188 20959 with:
- Your order number
- A clear photo or video showing the issue
Our team will review the issue and guide you through the next steps.
Warranty service
Wherever possible, we will repair the product free of cost. If a repair is not practical, we'll determine the appropriate solution based on the issue.
Support after your warranty
Our support doesn't end after 1 year . If your bag needs a repair after the warranty period, our team can still help you get it repaired at a nominal cost, depending on the repair required and availability of suitable parts or materials.
Returns & exchanges
Our warranty is separate from our 7-day returns and exchanges policy. If you wish to return or exchange an unused product, please request it within 7 days of delivery.